Case study
Viewpoint - apps for desktop, Android, iOS and Windows
Viewpoint works internationally with child and adult social care services, helping to improve the engagement of those in care, in how their care is provided.
Brief
We were asked to develop a series of applications that would work across all popular mobile devices. Apps would deliver questions and store feedback in both offline and online modes.
The applications needed to be engaging to encourage users to complete the series of questions, and they had to offer a high level of accessibility for any visually or learning-impaired users.
Services
- UX design
- Visual design
- Mobile app development
- Web development
Solution
Our apps deliver a fully interactive questionnaire, a version which includes symbols for questions and answers for those with learning difficulties and a Lite version with limited graphics for locations, particularly in remote Australian regions, with poor Internet access.
To encourage end-user engagement, the full version includes background images and animated characters who appear to be speaking if a user asks for a question to be read aloud.
To improve accessibility, questionnaires include text to speech for those respondents with reading difficulties. The app will read aloud any text on the page, including the question and each response. There is also a control panel within each app which allows users to change the character displayed, to change colours and to record notes.
Other functionality includes the ability to exit a questionnaire at any point and resume later at the same place, for specific backgrounds and characters to be assigned for each individual user, and a text messaging service that enables Viewpoint to send an SMS message to ask a user to complete a questionnaire.
Key technology
- Portable Class Libraries allow code-sharing across platforms
- Use of asynchronous functionality within .NET 4.5 and sub-division of tasks across device cores
- Native UI for each platform
- AngularJS for fast front-end manipulation and display of data
Our clients were very impressed. They said how much they liked the design, layout and accessibility of the different media. So thanks again for your help - this product is looking really good.
